The amended Law of 1st August 2007 on the organisation of the electricity market as well as the amended Law of 1st August 2007 on the organisation of the natural gas market provide for any end customer who does not yet have a supplier allocated under a supply contract to be supplied by a default supplier.
L’Institut Luxembourg de Régulation (ILR) designates a default supplier for the electricity grid and the natural gas grid operated by the various grid operators.
The duration of the default supply is 6 months. The maximum duration of the default supply, which is regulated by the ILR, is given in the General Terms and Conditions for Default Supply. After the maximum duration provided for by the ILR, default supply ceases automatically.
Unfortunately not. When you move in, your meter data is transmitted to the default supplier by the grid operator. You will be supplied by this intermediate supplier for a maximum of 6 months. To take advantage of a cheaper and more permanent offer, you must sign a contract with a supplier.
Default supply is more expensive than the provision of electricity by a supplier of your choice (more than 10% more).
The default supply is limited to 6 months. If you wish to avoid the inconvenience of being cut off, it is essential that you sign up quickly with the supplier of your choice. Time default charges are added to the default tariff from the 3rd month. These charges are mainly donated to charities devoted to combating energy poverty.
To change your supplier, you just have to go to calculix.lu and choose one. Your new supplier will then take all necessary action to deliver to your point of supply, which will automatically terminate the default supply.
After the maximum duration provided for by the ILR, the default supply will cease automatically and you will not longer be supplied with electricity. Note that being cut off also incurs additional costs.
You are supplied by the default supplier as soon as the grid operator put the system into operation, i.e. as soon as your data is transmitted to the default supplier.
With your monthly bill, you will receive a letter attached telling you exactly which month and at what stage of the process you are at.